Nagpur: Global fast-food giant McDonald’s has officially opened its first standalone drive-thru restaurant in Nagpur, marking a significant milestone for the brand in the region. Located on Katol Road, the store spans a built-up area of 3,867 sq. ft. on a 10,000 sq. ft. plot, catering to the growing demand for quick-service dining experiences in the city.
Features of the New Drive-Thru Store:
The Nagpur drive-thru offers several advanced features designed to enhance customer convenience:
• Digital Order Displays: Streamlined order-taking through digital screens.
• Quick Order Fulfillment: Orders are prepared and delivered within 120 seconds.
• Self-Ordering Kiosks (SOKs): Customers can place orders independently for a hassle-free experience.
Saket Tikkas, Deputy Project Manager at McDonald’s, announced the launch via LinkedIn, sharing images of the new store. “Excited to announce the opening of Nagpur’s first-ever McDonald’s free-standing drive-thru store,” he wrote, highlighting the brand’s expansion in the city.
McDonald’s Drive-Thru Legacy in India:
McDonald’s introduced its first drive-thru restaurant in India in 2001 at Kalamboli, Navi Mumbai. Since then, the brand has been steadily expanding its drive-thru presence across the country. According to a recent press release, McDonald’s plans to have 30-35% of its new stores built as drive-thrus over the next 3-4 years, targeting city suburbs and national highways.
Hardcastle Restaurants: Driving McDonald’s Growth in India
Hardcastle Restaurants, a subsidiary of Westlife Foodworld Ltd., manages McDonald’s operations across West and South India under a master franchise agreement with McDonald’s Corporation USA. The company has been a key driver of the brand since 1996, offering various formats like standalone restaurants, 24/7 outlets, McDelivery, McBreakfast, and dessert kiosks.
Customer Experience and Expansion Plans:
The new drive-thru in Nagpur aligns with McDonald’s commitment to offering convenient dining solutions for urban and highway customers. As the quick-service restaurant (QSR) chain expands its footprint, it continues to invest in creating modern, customer-friendly outlets that meet evolving preferences.
